Crafting the Perfect Pre-Holiday "Thank You" Email for Clients and Customers With the holiday season just around the corner, it’s a wonderful opportunity to take a moment, think about the things that matter, and show sincere appreciation to your clients and customers—the people who truly keep your business going. A thoughtful "Thank You" email isn’t just a nice thing to do around this time of year; it’s a really effective way to deepen your connections, build stronger loyalty, and make sure you head into the new year on a great footing. But here’s the thing: everyone’s sending holiday messages these days, so you need to make sure yours cuts through the noise. That’s why we’ve put together this professional guide to help you craft a pre-holiday thank-you email that’s both meaningful and impactful. Step 1: Define Your Goal and Tone Figure out the main reason for your email before you even start writing. Are you just sending a thank you, or do you also want to let pe...
The Ultimate Glossary of Essential Email Marketing Terms Email marketing is a powerful and versatile way to engage audiences, but it has its own terminology. To succeed, it is crucial to master terms related to performance measurement and regulatory compliance. With this in mind, this glossary delivers a concise, original overview of key email marketing terms every marketer should know. Key Metrics & Performance A/B Test (Split Test): A method of comparing two versions of an email (e.g., different subject lines, CTAs, or designs) to see which one performs better with your audience. Acceptance Rate: The percentage of email s that a mail server successfully accepts for delivery. Bounce Rate: The percentage of emails that could not be delivered to a recipient's inbox. Bounces are categorized as hard bounces (permanent failures due to an invalid or non-existent address) or soft bounces (temporary failures, like a full inbox). Click-Through Rate (CTR): The percentage of reci...